Rollout Package

Roll out your Empolis product smoothly and make the most of its functionalities.

We support you in implementing your Empolis product quickly to avoid possible stumbling blocks in the rollout process, adjust and speed up the process. We are interested in ensuring the effective use for your users and want you to make the most out of all booked services for the Empolis product.

Our Consulting Services for Your Product Rollout

Training

  • Our experts ensure that your users are trained in the entire functional scope of the booked product and are professionalized in its use.
  • Development of company-specific training materials and practice materials.
  • Compilation of training blocks
  • Conducting training and practice (online or on-site)
  • Follow-up support for the training participants
  • Cost: € 4,900 incl. travel expenses plus VAT.

Premium Engagement

  • Our experts are at your side to ensure for a smooth and effective rollout.
  • You will have a point of contact who remains in touch with you regularly and coordinate appropriate activities for you.
  • You will have access to a contingent of activities such as user query analysis (searches), evaluating, editing and connecting data (sources), modeling knowledge packs, modeling the decision tree, resolving objections from user feedback, and training your employees (train-the-trainer concept). If required, you can access the support of our technology partners.

Service Booster

Service Boosters are designed to help you quickly and effectively implement Empolis Service Express® in your organization with the help of our system experts. You can choose from three different levels of support:

 

Service Package “Starter”

  • Project launch workshop
  • Joint import of your data
  • Joint creation of your basic knowledge model
  • Setup of user roles & rights
  • Client-specific configuration
  • Final workshop
  • Add Ons
  • SSO connection
  • Connection of a data source
  • Legacy data migration

 

Service Booster Package “Professional”

  • Includes everything from Service Package “Starter” PLUS
  • Training of decision tree editors
  • Coaching of decision tree editors
  • Add Ons
  • SSO connection
  • Connection of a data source
  • Legacy data migration

 

 

Service Booster Package “Enterprise”

  • Includes everything from Service Package “Professional” PLUS
  • Further support in the project
  • Training on API usage
  • Training on structured knowledge transfer
  • Connection of a data source
  • Connection of user management and SSO

We make you successful!

We have distilled our experience in implementing projects in the manufacturing sector, for government agencies and service departments into individual consulting packages. Achieve great results with the support of our digitization experts.

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